1. What products does Tendsy offer?

Tendsy offers a wide range of high-quality clothing and accessories, including socks, arm sleeves, caps, accessories, kids wear, and divine wardrobe items like Laddu Gopal and Mata Rani dresses.

2. How can I place an order?

Placing an order is simple! Browse our products on the Tendsy website, select the items you wish to purchase, add them to your cart, and proceed to checkout. You can pay securely using various payment methods, including credit/debit cards, UPI, and net banking through Razorpay.

3. What payment methods do you accept?

We accept a variety of payment methods, including:

• Credit/Debit Cards (Visa, MasterCard, American Express)
• UPI Payments
• Net Banking
• Digital Wallets

All payments are processed securely through Razorpay.

4. How long will it take to receive my order?

We aim to deliver your order within 7 days from the date of order confirmation. Once your order is shipped, you will receive a tracking number to monitor your delivery.

5. Can I return or exchange an item?

Unfortunately, we do not accept returns or exchanges due to hygiene and quality assurance reasons. All sales are final. Please ensure you carefully review your order before completing your purchase.

6. How do I cancel my order?

You can cancel your order within 24 hours of placing it, provided it has not yet been processed or shipped. To request a cancellation, please contact us immediately at info@tendsy.in or call us at +91 – 8588057869.

7. What should I do if I receive a damaged or defective item?

If you receive a damaged or defective item, please contact us within 48 hours of receiving your order. We will work with you to resolve the issue, which may include sending a replacement or offering store credit. Please provide photos of the damaged or defective item along with your order number when you contact us.

8. How can I track my order?

Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status of your delivery directly on the Shiprocket website.

9. Do you ship internationally?

Currently, Tendsy ships only within India. We are working on expanding our shipping options, so stay tuned for updates!

10. How can I contact customer service?

If you have any questions or need assistance, our customer service team is here to help! You can reach us at:

• Email: info@tendsy.in
• Phone: +91 – 8588057869
• Address: Shastri Nagar, Delhi, 110052

11. How can I stay updated on new products and offers?

Stay connected with us by following Tendsy on social media and subscribing to our newsletter. You’ll be the first to know about new arrivals, exclusive offers, and more!

• Facebook: Tendsy on Facebook
• Instagram: Tendsy on Instagram
• YouTube: Tendsy on YouTube