Effective Date: 12-08-2024

At Tendsy, we strive to ensure that your shopping experience is as smooth and efficient as possible. Below is our shipping policy, which outlines our processes and timelines.

Shipping Timeline

We are pleased to offer a standard shipping timeline of 7 days from the date of order confirmation. Once your order is placed, it will be processed within 1-2 business days. After processing, your order will be shipped via Shiprocket, our trusted logistics partner.

Shipping Partner

We have partnered with Shiprocket to handle the delivery of your orders. Shiprocket is known for its reliable and efficient shipping services, ensuring that your package reaches you in a timely manner.

Shipping Costs

Shipping costs are calculated at checkout based on your location and the weight of the items in your order. Any applicable shipping charges will be displayed during the checkout process before you complete your purchase.

Order Tracking

Once your order is shipped, you will receive a confirmation email with your tracking number. You can use this tracking number to monitor the status of your delivery directly on the Shiprocket website.

Delivery Areas

We currently ship to locations within India. If you have specific delivery requirements or live in a remote area, please contact our customer service team to discuss your options.

Delayed or Lost Packages

While we strive to deliver your order within the specified timeframe, unforeseen circumstances such as weather conditions, strikes, or transportation delays may affect delivery times. If your package is significantly delayed or lost, please contact us at info@tendsy.in or call us at +91 – 8588057869, and we will work with Shiprocket to resolve the issue.

Contact Us

If you have any questions or concerns about our shipping policy or the status of your order, please feel free to reach out to us:

• Email: info@tendsy.in
• Phone: +91 – 8588057869
• Address: Shastri Nagar, Delhi, 110052
  India