Effective Date: 12-08-2024

At Tendsy, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit our website, make a purchase, or interact with us in any way. By using our website, you agree to the terms of this policy.

1. Information We Collect

We collect the following types of information from our users:

• Personal Information: When you make a purchase, create an account, or contact us, we may collect personal information such as your name, email address, phone number, shipping address, and payment details.
• Non-Personal Information: We may collect non-personal information such as your IP address, browser type, operating system, and website usage data through cookies and similar technologies.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Order Processing: To process and fulfill your orders, including sending you emails to confirm your order status and shipment details.
• Customer Service: To provide you with support and respond to your inquiries.
• Marketing: To send you promotional materials, newsletters, and special offers, if you have opted in to receive them.
• Website Improvement: To analyze website usage and improve the design, content, and functionality of our website.
• Security: To protect our website and users from fraud, unauthorized access, and other security issues.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

• Service Providers: Trusted third-party service providers who assist us in operating our website, processing payments, shipping orders, or providing customer service. These providers are required to keep your information confidential and use it only for the purposes for which it was provided.
• Legal Requirements: If required by law, we may disclose your information to comply with legal processes, respond to government requests, or protect our rights, privacy, safety, or property.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files that are stored on your device when you visit a website. They help us remember your preferences, keep track of your shopping cart, and analyze website traffic.

You can choose to disable cookies through your browser settings, but please note that some features of our website may not function properly without them.

5. Data Security

We take the security of your personal information seriously. We use appropriate technical and organizational measures to protect your data from unauthorized access, loss, or alteration. However, please note that no method of transmission over the internet or electronic storage is 100% secure.

6. Your Rights

You have the following rights regarding your personal information:

• Access: You can request access to the personal information we hold about you.
• Correction: You can request that we correct any inaccuracies in your personal information.
• Deletion: You can request that we delete your personal information, subject to certain legal obligations.
• Opt-Out: You can opt-out of receiving marketing communications from us at any time by clicking the unsubscribe link in our emails or contacting us directly.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to read the privacy policies of any third-party websites you visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

• Email: info@tendsy.in
• Phone: +91 – 8588057869
• Address: Shastri Nagar, Delhi, 110052
  India